Shipping+Returns

TERMS & CONDITIONS
 

UK CUSTOMERS ONLY

WE OFFER A 7 DAYS RETURN POLICY ON FULL PRICED ITEMS IF YOU CHANGE YOUR MIND OR DOESN’T FIT. WE MUST BE NOTIFIED WITHIN 24 HOURS OF YOU RECIEVING THE ITEM.

** SALE ITEMS ARE SOLD AS NON - RETURNABLE **

HOWEVER YOU WILL BE ONLY REFUNDED THE ACTUAL COST OF THE ITEM AND NOT THE SHIPPING.

PLEASE ALLOW UP TO 3 WORKING DAYS TO PROCESS THE REFUND ONCE IT HAS BEEN RECEIVED.

ALL SECURITY TAGS MUST BE STILL ATTACHED TO THE GARMENT. IF THEY HAVE BEEN REMOVED IT WILL VOID THE REFUND.

WE MUST BE NOTIFIED VIA EMAIL WITH YOUR RETURN REQUEST. YOU’LL BE GIVEN THE RETURN INSTRUCTIONS.

WE RECOMMEND YOU USE A TRACKED AND INSURED POSTAL SERVICE TO SEND YOUR RETURN AS WE ARE NOT HELD RESPONSIBLE FOR GOODS GOING MISSING IN THE POST ETC.

SALE ITEMS ARE NONE RETURNABLE AND ARE SOLD AS IS.

PLEASE UNDERSTAND WE ARE A VERY SMALL INDEPENDENT BUSINESS AND WILL ALWAYS DO OUR BEST TO MAKE YOU OUR CUSTOMER HAVE A PLEASANT SHOPPING EXPERIENCE WITH US!

Due to the age and nature of vintage items you must expect age related wear and condition. Garments are often 80 years old. All items have full descriptions of any flaws and full condition report including photographs. Measurements are also included on each listing. We are more than happy to answer any questions regarding fit and sizing prior to purchase.

DELIVERY:

We aim to ship your order within 3 working days. Please get in touch if you need something urgently and we’ll do our best!

PLEASE CONTACT VIA EMAIL: Elegantera1@yahoo.co.uk